Here’s Dan’s wrap-up points:
“There’s a mismatch between what science knows and what business does. Here is what science knows:
1. Those 20th-century rewards – those motivators – we think are the natural part of business do work, but only in a surprisingly narrow band of circumstances.
2. Those “if-then” rewards often destroy creativity.
3. The secret to high performance isn’t rewards and punishments but that unseen intrinsic drive, the drive to do things for their own sake – the drive to do things because they matter.”